We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you.
Exporting personal data is available for both – affiliate and visitor.
Export/delete of personal data will be processed only after receiving confirmation about it.
For deleting cookie data, a visitor can simply delete cookies from their browser.
While you visit our site, we’ll track:
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to track user identity on Stripe’s server.
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Worldwide Privacy Policy for more details.
If you opt-in to receive marketing updates we may use your personal information to provide you with product updates or marketing communications that we believe may be of interest to you. Personal data may also be used by our internal system to automate processes of our store.
We use cookies to remember who you are when browsing our site and to store the contents of your cart for the purpose of reminding you. These cookies will only be set when you consent to allowing additional cookies on our website.
wp_automatewoo_visitor – Used to store a secure key that is unique to you – Expires after 2 years
wp_automatewoo_session_started – Used to flag when you begin interacting with our website – Expires when you end the browser session
automatewoo_do_cart_update – Used to store flag when your stored cart needs to be updated – Expires when you end the browser session
We store a copy of your cart in our database for 60 days for the purpose of reminding you when your cart is abandoned.
We store your communication preferences such as whether you have opted in to receive marketing communication. This data is retained until you request the removal of your data.
We keep a log of some of the communication that we have with you which may include marketing and transactional emails and/or SMS messages. These are kept for the purpose of improving our marketing and communication with you and other customers. These logs are retained until you request removal of your data.
We use Twilio as our SMS delivery service. Your data may be transferred to Twilio for processing in accordance with their Privacy Policy.
We use MailChimp for email marketing. Your data may be transferred to MailChimp for processing in accordance with their Privacy Policy.
We use Active Campaign for email marketing. Your data may be transferred to Active Campaign for processing in accordance with their Privacy Policy.
We use Campaign Monitor for email marketing. Your data may be transferred to Campaign Monitor for processing in accordance with their Privacy Policy.
We use Bitly for link shortening. Your data may be transferred to Bitly for processing in accordance with their Privacy Policy.
We use AgileCRM as our CRM. Your data may be transferred to AgileCRM for processing in accordance with their Privacy Policy.
